CAPTIONSIGN TRUST CENTER
Privacy Policy
CaptionSign is an accessibility service operated by B SMART ENTERPRISE CORP.
Effective September 1, 2026
CaptionSign is operated by B SMART ENTERPRISE CORP, doing business as B SMART AI. This policy explains how we collect, use, protect, and disclose information when you use CaptionSign websites, applications, accessibility tools, messaging services, and related services.
Information we collect
We may collect account and contact information, including your name, email address, telephone number, organization, service preferences, support requests, device information, usage information, and information you voluntarily provide.
How we use information
We use information to provide and secure CaptionSign services, authenticate accounts, deliver accessibility features, process service requests, send requested notifications, respond to support inquiries, prevent fraud, and meet legal obligations.
SMS and mobile information
Mobile telephone numbers, SMS opt-in records, and SMS consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may provide limited information to service providers, such as telecommunications providers, solely to deliver messages requested by the user. Those providers may not use the information for their own marketing.
Message frequency varies according to user activity and selected services. Message and data rates may apply. Reply STOP to cancel SMS messages. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any product or service.
Information sharing
We may disclose information to contracted service providers that support hosting, security, communications, payment processing, and customer service; when required by law; or to protect users, CaptionSign, and the public. We do not sell personal information.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards. Information is retained only as long as reasonably necessary for the purposes described in this policy or as required by law.
Your choices
You may request access, correction, or deletion of eligible personal information and may unsubscribe from communications. SMS recipients may opt out at any time by replying STOP.
Children
CaptionSign is not intended to collect personal information directly from children under 13 without appropriate authorization.
Policy updates
We may update this policy and will post the revised effective date on this page.
Contact
B SMART ENTERPRISE CORP
9191 West Florissant Avenue, Suite 207
St. Louis, Missouri 63136
Email: brian@bsmartenterprise.com